2023 National Meeting & Training Conference

PAYMENT TERMS

Cancellation and Refund Policy

Sponsorship and Exhibitor Payment and Cancellation: Sponsorship and exhibitor applicants agree to provide payment in full online or by check to be received in the COMTO Headquarter offices within 10 business days of sponsorship/exhibitor sign-up. Agreements signed within 45 days of the start of any COMTO event require full payment within 7 business days.  Space will not be assigned or held without the application and all appropriate fees. Payment may be made online by credit card or mailed to COMTO National Headquarters at 1330 Braddock Place, Suite 203, Alexandria, VA 22314.

Requests for cancellations and refunds of conference sponsorships must be made in writing and submitted by May 31, 2023. A refund of 50% of all fees charged will be given for cancellations received by that date. No refunds will be granted for requests postmarked after May 31, 2023. Please submit all requests to NMTC 2023 Registration via email at info@comtonational.org. It is the responsibility of the sponsor to ensure the cancellation request is received.

Advertising: Requests for cancellations and refunds of conference advertising must be made in writing and submitted by May 31, 2023. A refund of 50% of all fees charged will be given for cancellations received by that date. No refunds will be granted for requests postmarked after May 31, 2023. Please submit all requests to NMTC 2023 Registration via email at info@comtonational.org. It is the responsibility of the advertiser to ensure the cancellation request is received.

Conference Registration: Requests for cancellations and refunds of conference registrations must be made in writing and submitted by June 16, 2023. A refund of all fees, minus a $50 administration fee, will be given for cancellations received by that date. No refunds will be granted for requests postmarked after June 16, 2023. COMTO regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than 30 days prior to the start of the conference. After that time, no refund considerations will be made. It is the responsibility of the attendee to ensure the cancellation request is received.

A transfer of your full registration to another individual is permitted prior to the conference by submitting a written request to info@comtonational.org. Onsite transfers must be accompanied by proof of the original confirmation letter. The individual submitting the transfer request is responsible for all financial obligations (any balance due) associated with that substitution. Funds from this conference cannot be transferred to another conference. Badge sharing, splitting and reprints are strictly prohibited.